Chairman, Primary Care Consultation Group
For the first tume, WHO has allowed doctors working in primary care to determine the nature of the classification of mental distress commonly seen in primary care settings. The committee that designed the revised classification consisted of primary care physicians (PCPs) with a special interest in mental disorders, and psychiatrists who are responsible for training PCPs in mental health skills. The committee had representatives from each of the nine regions of the world, and equal numbers of males and females.
The resulting classification has a number of original features: “anxious depression” is shown to be the most common psychological disorder seen in primary care, and “bodily stress syndrome” (BSS) is defined slightly differently for primary care purposes and replaces “unexplained somatic complaints”, which are very common across the world. There are also common complaints that are not formal mental disorders, but have an important psychological component, like sleep disorders, self harm and post-traumatic stress disorder. Autism spectrum disorder makes its appearance, and “health anxiety’ replaces hypochondriases. The whole classification consists of 27 common disorders, instead of the 400 disorders described in the mental disorders section of the International Classification of Diseases.
The revised classification has been field tested in five countries, Spain, Mexico, Braztl, Pakistan and the People’s Republic of China (Hong Hong). It is true that anxiety can occur with none or little evidence of depression, and this is defined as ‘current anxiety’, and given the same duration as depression, of only 2 weeks.
The field trials have revealed the close relationship that exists between anxious depression and BSS in all countries involved in the field trials. The new classification leads to evidence based treatments of all conditions named in the classification.
MBBS, MMedSci, MA, PhD, FRCGP, FWACPsych, IDFAPA
Professor, NOVA University, Lisbon Portugal
Medical Director The Wood Street Medical Centre, 6 Linford Road, London E17 3LA UK.
PLENARY #01
Stigma and social distance for schizophrenia in psychiatrists, general practitioners and service users as a barrier to universal health
Patients who suffer from mental illness do not make best use of standard medical facilities such as general practice facilities, and other primary care services. This puts them in a disadvantaged position when it comes to their health needs, especially as there is evidence that primary care is effective, more accessible and produces more positive long-term outcomes leading to a reduction in mortality and morbidity.
It has been postulated that a reason for this lack of progress is stigma and discrimination which can be assessed by measuring social distance.
To tackle the stigma associated with a Serious Mental Illness (SMI) such as schizophrenia, and reduce the disparity in physical and mental health in people with serious mental illness so that patients can reap the benefits of a primary care transformation process, there is a need to have a deeper understanding of the barriers patients face in accessing primary care either from the community or from secondary care mental health services.
Why this matters
I will present some key findings from the literature and from my own research in London.
Key references or resources
PLENARY #02
Mental health dignity and the voice of service users – results of a global survey
Service user stories are vital to mental health professionals in understanding what makes for a good patient experience.
The study conducted by an independent research company in conjunction with the World Dignity Project asked a range of global service user volunteers to describe two patient experiences relating to mental health in writing online or by posting a 2-3 minute video or image from their mobile phone to represent the experience.
Volunteers were asked to recall a time when they had:
Finally service user volunteers were asked:
We will present the findings and relate them to the mission of the World Dignity Project which is to stand up for, fight for and promote mental health and well-being for all, with equality of treatment and dignity in experience.
Claire Brooks is President of ModelPeople Inc., a global consumer research and strategy consultancy which works with global corporations across many industries, including healthcare. She has held senior roles in general management, brand management and strategic brand planning, with Fortune 500 corporations and ad agencies in Europe and the US. Claire conducted global research with patients, their caregivers and health professionals into the experience of dignity in mental health for the World Dignity project, which was presented at the Lille International Congress.
Claire has an MA in Social and Political Sciences from Cambridge University and an MBA from Durham University, where she was also a graduate professor, teaching MBA programs in Marketing. Claire has been a non-executive director with the British National Health Service, advising on patient research ethics and communications, and was also named by Time and the New York Times as an expert on Millennial cultural trends, including the emphasis on mental health in the workplace. She chairs a charity serving youth in Chicago neighborhoods, and is the author of Marketing with Strategic Empathy® (Kogan Page, 2016).
Fighting Stigma with Strategic Empathy®
Mental health stigma arises from a lack of human empathy for those with mental health conditions. NGOs must nurture empathy for stigmatized groups in order to drive effective change in attitudes, reduce discrimination for improved mental health outcomes and sustain organizational funding.
A focused strategic plan is essential for NGO success. However strategic planning approaches borrowed from the business world can often sit uncomfortably in the not-for-profit world. Philip Kotler (2007) says that NGOs are not ‘customer’ focused even though they wish to be, but is it meaningful (Lee 2014) to draw demarcation lines between patients as ‘customers’ on the one hand and NGO staff, volunteers and healthcare professionals on the other?
Now, changes in strategic planning approaches in the for-profit world may offer NGOs a solution to this strategic planning dilemma. In the world’s largest corporations, the emphasis has shifted from ‘customers’ and the customer experience to focus on the human experience. As a result, business leaders have recognized that it’s essential to nurture a shared sense of empathy among all stakeholder groups, as a basis for effective strategy formation and implementation. It’s important to note that empathy is not a soft skill, but is proven to be a powerful driver of success and change in both for-profit and not-for-profit organizations (Brooks 2016).This session will introduce Strategic Empathy®: a process and tools for empathy-based learning and strategic activation, using a team-based approach which engages with the needs and experiences of all organizational stakeholders. It will demonstrate research approaches and strategy planning tools that can be used by NGOs to develop stakeholder empathy and empathy-based action plans for advocacy, fund-raising and organizational management and change. The presentation will be illustrated with a case study of empathy research conducted with mental health patients, professionals and caregivers in 22 countries, which led to the development of a taxonomy of dignity in mental health and a brand identity and communications for the launch of the World Dignity Project.
Key references or resources
Programme Manager for mental health
WHO Regional Office for Europe
The two dimensions of universal health coverage: service access and financial protection.
Current coverage of mental health care for persons in need of care and support is inadequate, not only in terms of access to services but also in terms of financial protection. The household consequences of inadequate service access are felt in terms of unmet need and diminished health while inadequate financial protection leads to high and potentially impoverishing out-of-pocket (OOP) expenditures and may suppress service uptake. Evidence for these effects will be reviewed and discussed, including recent findings from a multi-country household survey conducted under the auspices of the EU-funded Emerald project.
Efforts to scale up community-based public mental health services can contribute strongly to greater equality of access, because such services will serve more people in need and with less reliance on direct OOP spending. This veracity of this claim will also be discussed in the light of available evidence and analysis, including links to the broader universal health coverage (UHC) and sustainable development agendas.
Key references or resources
BA, MSc, MBChB, MD, FRCGP
Professor of Primary Medical Care, University of Liverpool, UK
Chair, WONCA Working Party for Mental Health
Visiting Research Fellow, University of Melbourne, Australia
Suffering and hope in the primary care consultation
Family doctors have a crucial role in the care for people with mental health problems. They are at the interface between the person, their family and their community on the one hand, and the range of available health and social care provision on the other. Yet many family doctors are concerned that they lack the knowledge and skills they need to provide effective, evidence-based care.
During this plenary presentation, Professor Dowrick will address these concerns.
First he will set out his vision for primary mental health care, based on the principles that family doctors have the responsibility, in every consultation, to acknowledge suffering and offer hope. He will explore barriers that can make it difficult for family doctors to engage with patients, and suggest ways in which they can turn towards suffering. He will explain how family doctors can offer hope to patients in distress: through the exercise of compassion; by adopting a positive approach; from the discovery and application of new knowledge (evidence-based hopefulness); and by changing the ways in which they think about patients as persons.
Then he will explain how the WONCA Working Party for Mental Health has produced expert guidance on what can reasonably be expected of trained and qualified family doctors, working in primary care settings in any part of the world, when caring for people with mental health problems.
This guidance has six domains:
Key references or resources
Lecturer
Department of Mental Health - Faculty of Health Sciences
#STOPSTIGMA: A National Mental Health Awareness Campaign
Clinical Chairman, Mental Health Services, Malta
Psychiatry and the Media, New Challenges and New Opportunities
Mental health stigma arises from a lack of human empathy for those with mental health conditions. NGOs must nurture empathy for stigmatized groups in order to drive effective change in attitudes, reduce discrimination for improved mental health outcomes and sustain organizational funding.
One of the main problems in psychiatry is that persons affected with mental illness do not seek help. A major contributory factor to this is. The media; TV, Radio and printed media, can play a major role in improving this situation. Research and personal experience are used to discuss this. A controversial issue is how the press should deal with reporting suicides, and this will also be discussed. The social media is taking over most of the time and space of media. It is an increasingly rising phenomenon, and it is providing new challenges. But it can also provide new opportunities for improving mental well being.
President, World Psychiatric Association
Psychiatrists as partners in universal health coverage
Mental health is an integral part of general health care and public health. Psychiatrists can make a fundamental contribution to promoting and supporting universal health coverage (UHC): through engaging primary health workers and communities in mental health work as well as through their direct clinical actions.
The Alma-Ata Declaration of 1978 remains a guide to good health care and achieving UHC. Consistent with the Declaration’s principles, there are three keys to integrating mental health in UHC:
Best practice examples emerge from two stands of mental health work:
Key references or resources
President of World Organization of Family Doctors (Nov 2016-2018): and Professor of Primary Care at Norwich Medical School, University of East Anglia, U.K.
Medicine, morals, and mental health - making universal health coverage meaningful in practice
Universal health coverage needs to allow access to a broad range of preventive as well as curative services without significant financial or practical barriers. The services of a team who can offer care over time, and form relationships that utilise knowledge of the individuals and their societal context can be particularly important in both diagnosis and appropriate intervention in the wide range of mental health problems that affect our patients.
This includes ensuring training and retention of competencies that allow health professionals to assist people to reduce the negative impacts of adverse life events, the disabling consequences of psychological trauma, and support resilience and coping mechanisms. The team therefore need to be generalists – working across different conditions and illness episodes, with the person rather than specific problems or diseases. The conditions of practice also need to motivate workers to engage with relational and emotional aspects of care, and to permit both time and continuity – or the intention to address these more complex and personalised agendas becomes a victim of underresourcing and burnout. But many countries are ticking the UHC box by provision of very basic packages with limited services, and continue to struggle with an imbalance of training and resource inputs that favours hospital based care.
This talk with review key components of UHC, models of the core primary care team that maximise effective and efficient care while retaining the primacy of the wellbeing of individuals, and make recommendations for the steps that are needed to achieve a really strong psychologically enabling primary care for all our patients.
Key references or resources
President, World Association of Social Psychiatry, Pushpagiri Institute of Medical Sciences, Tiruvalla, India
Social determinants of mental health- differing perspectives: Developing and developed countries
The social determinants of health are the economic and social conditions and their distribution among the population that influence individual and group differences in health status. They are health promoting factors found in one's living and working conditions (such as the distribution of income, wealth, influence, and power), rather than individual (such as behavioural risk factors or genetics) that influence the risk for a disease or vulnerability to disease or injury. The distributions of social determinants are shaped by public policies that reflect the influence of prevailing political ideologies of those governing a jurisdiction. These SDOH are clearly related to health outcomes, are closely tied to public policy, and are clearly understandable by the public. They tend to cluster together – for example, those living in poverty also experience numerous other adverse social determinants.
The quality and equitable distribution of these social determinants are clearly well below the standards seen in developed nations WHO Commission on Social Determinants of Health (2008). published a report entitled "Closing the Gap in a Generation". This report identified two broad areas of social determinants of health that needed to be addressed. The first area was daily living conditions, which included healthy physical environments, fair employment and decent work, social protection across the lifespan, and access to health care. The 2011 World Conference on Social Determinants of Health Rio Political Declaration on Social Determinants of Health. This declaration involved an affirmation that health inequities are unacceptable, and noted that these inequities arise from the societal conditions in which people are born, grow, live, work, and age, including early childhood development, education, economic status, employment and decent work, housing environment, and effective prevention and treatment of health problems. Mental health inequality refers to the differences in quality of mental health and mental health care for different identities and populations.
There is a growing unmet need for mental health services and equity in the quality of these services. Discussion about the nature and vision of the GMH agenda oscillated between two antagonistic poles. One described it as a bottom-up, public health movement driven by local knowledge and priorities, with the aim of providing access to mental health care for everyone. Global Mental Health- Dichotomies divide between a powerful global North and a receiving global South. Western psychiatry and traditional healing practices engage in an asymmetrical relationship in which traditional local practices have “less resources, social capital, and power because they are the traditions of poorer people”. The greatest population-based impact for improving mental health and reducing risk of mental illnesses and substance use disorders will be achieved by optimizing public policies to make them more health promoting, and by altering social norms so that the health of all members of society is a priority.
Key references or resources
Professor of Psychiatry,
Barbara and Corbin Robertson Jr. Endowed Chair in Personality Disorders
Baylor College of Medicine, Houston, Texas, USA
Personality Styles and Personality Disorder
A broad consensus has developed that personality pathology is best conceptualized dimensionally, rather than as a set of discrete, categorical disorders. The American Psychiatric Association Workgroup on Personality and Personality Disorders (J Oldham, Co-Chair) developed an Alternative Model for Personality Disorders (AMPD), now published in Section III of the Diagnostic and Statistical Manual of Mental Disorders, 5th Edition (DSM-5).
The AMPD considers any individual’s personality as a unique combination of personality trait dimensions and trait facets. Only when some of these traits are sufficiently dominant and intense that they lead to moderate or greater impairment in functioning is a personality disorder judged to be present. The recently published Structured Clinical Interview for the Alternative Model for Personality Disorders (SCID-AMPD) will be described, which is a semi-structured clinical interview useful for clinical research and for detailed evaluation of personality pathology. In addition, the planning process for the diagnosis of personality disorders to be included in the International Classification of Diseases, 11th Edition will be reviewed, which is also proposing a trait-domain-based dimensional strategy to describe personality styles and to diagnose personality disorders.
Finally, a web-based self-assessment personality test (www.npsp25.com) will be described that produces a scored personality self-portrait and presents comparisons of an individual’s results with norms from over 12,000 individuals worldwide who have taken the test.
Key references or resources
Professor of Psychiatry
Associate Director, Univ of Michigan Comprehensive Depression Center
University of Michigan
Physician Mental Health and Well-Being
By the end of this presentation, participants will be able to:
Physicians are susceptible, as others, to suffer from mental health conditions which may start early in medical school and continue through later stages of professional and personal development. There is an evolving literature to help us better understand risk factors and ways to prevent, help and improve the recognition and management of such impairment. Alcohol and substance misuse, suicide, burnout, stress reduction, reduction in errors, disruptive behaviors are all important areas to address.
Goals are to decrease stigma, provide opportunities for access of care, harm reduction, improve communication, and increase quality of life.
Key references or resources
Jean-Luc Roelandt, MD, director, WHOCC Lille
Local mental health councils – tools for promotion of mental health in the community
Promoting the participation of mental health in the city means creating local consultation tables, involving the citizens of the cities: inhabitants, users, families and also all the social and health services of the city and the State that contribute to health and social inclusion.
These local mental health councils are places for co-construction of local public policies, empowerment of users and improvement of services.
Key references or resources
Raghnia Chabane (Local elected official, City Policy, Security and Citizenship), Simon VASSEUR-BACLE (Projects and International Affairs Manager, WHOCC Lille), Jean-Luc Roelandt (Director, WHOCC Lille)
Local mental health councils: How to organize local health democracy at the territorial level?
Local mental health councils are a model for the application of local health democracy at the territorial level, as advocated in a recent report on health democracy. By involving all the actors concerned with mental health, and first and foremost user associations, they must make it possible to implement actions that promote the social inclusion and well-being of all citizens, particularly those living with a mental disorder. The Inter-municipal Association of Health, Mental Health, Citizenship (AISSMC) of six cities of the south-eastern suburb of Lille operates on this model. It is the result of a partnership between professionals from a public mental health hospital (EPSM Lille Metropole - EPSM LM) and local elected officials initiated over 30 years ago. With a care system fully integrated into the city, the current project of the mental health centre in these cities aims at promoting recovery and strengthening health democracy.
The AISSMC implements projects in four main areas: access to and maintenance of housing, work, leisure and culture; prevention and information in mental health; user participation; implementation of coordination spaces.
Elected officials are not only responsible for public tranquility, security or the protection of their fellow citizens' property. They are responsible and therefore, more broadly, guarantors of the well-being of the population, its cohesion and, above all, territorial equality for all. This is an obligation to citizens and, in particular, to the most vulnerable populations. That is why the issue of health is a political one. It is a national issue, of course, but it is also a local issue. The six municipalities have therefore decided to tackle this problem, especially since it seems obvious that the city is a good scale to address these problems.
The associations of users of the territory have been present for several years in the decision-making bodies of the AISSMC. In order to be as close as possible to the objective recommended by WHO concerning the empowerment of users, and to offer services more adapted to their needs, it appeared necessary to involve service users, direct beneficiaries of care and support, in the decision-making process, at all levels.
The Mental Health Service was designated in 1998 as a "Pilot Site for Community Mental Health" by the Mental Health Department of the World Health Organization (WHO). Since 2001, it has been working closely with the WHO French Collaborating Centre for Research and Training in Mental Health (CCOMS). It is a laboratory for the application of the recommendations of WHO and a nationally and internationally recognized place of visit and training.
Key references or resources
Lecturer, Department of Mental Health, University of Malta
Vice-President, Maltese Association of Psychiatric Nurses (MAPN)
Empowering nurses working in the mental health setting: Standards of Practice
Learning Objectives:
Psychiatric Mental Health Nursing (PMHN) in Malta has a relatively short history. Its evolution was mainly due to the recognition of the effects of institutionalisation and the country’s efforts to provide high quality specialised care for individuals who experience mental health conditions. Such specialisation locally started in the late 80s with many of the nurses training abroad such as in UK. In the early 1990s the University of Malta offered its first courses in psychiatric and mental health nursing at undergraduate level. This was the start of a constant evolution both in academia and within clinical practice. Such evolution brought about changes in the education of Mental Health Nurses with the introduction of a Degree in Mental Health Nursing and postgraduate Masters in Mental Health Nursing. Other important milestones within the development of mental health services in Malta include the introduction of community based services, specialised child and adolescent services, substance misuses services and the much needed revision in the Maltese Mental Health Act (2012). All these changes had a direct effect on the provision of care by nurses and other professionals working within the mental health field.
The roles and responsibilities of Psychiatric and Mental Health nurses are very diverse and many a times difficult to quantify. Such difficulty also hinders the integration of newly qualified staff to effectively provide care within the various specialised services. Locally, the need for clarifying such roles and responsibilities continued to increase as the services developed, which led to the development of a document that sets the benchmark for the provision of care, professional competency and guidance for professional development.
The Psychiatric and Mental Health Nursing standards address core issues for PMHN professionals in Malta but are of great reference on an International level. The core issues outlined in the standards include the fundamental building blocks of the profession but also specialised practices essential to provide the highest quality of care delivery. The main focus of these standards are to empower the profession by promoting professional attitudes, knowledge and skills within the mental health sector. Empowerment of the nursing profession within mental health is essential to solidify the co-ordination and delivery of quality care. Psychiatric and Mental Health Nursing is the profession which is present in all the aspects of care leading to recovery.
The Psychiatric and Mental Health Nursing Standards serve as the blueprint for nurses working within the mental health sector to achieve this.
Key references or resources
MD, PhD, FRCPsych.
President,
Association for the Improvement of Mental Health Programs
Obstacles to success of mental health programs
Despite the evidence of the magnitude and severity of problems related to mental disorders and the existence of well developed and effective methods of interventions that could prevent or reduce mental disorders mental health programs continue to receive low priority in most parts of the world.
The main reasons for this are three: (i) the continuing stigma related to mental illness and all that is related to mental illness (including people who have these disorders, services that are to help them, treatment methods, investigations into the nature of the disorders) (ii) the insufficient attention given to the acquisition and use of leadership and professional skills which could help in building programs and (iii) the current trends of development of society as a whole.
The presentation will address these issues and offer suggestions about action that could improve the situation.Key references or resources
Director, Department of Mental Health and Substance Abuse
World Health Organization Geneva
Mental health within universal health coverage: The why and the how
UHC is an integral part of United Nations sustainable development goals 2015-2030, hence endorsed by all governments at the highest level. World Health Organization has also accepted UHC as one of the most important objectives in its work. Since mental wellbeing is a component of health and mental disorders are common and cause a large amount of disability, mental health must be included within the implementation of UHC.
The most important impact of this will be availability of much needed resources for mental health. However, the modalities of successful universal coverage of mental health care will face the same barriers that have affected scaling up care for decades, including paucity of mental health human resources, lack of national and local leadership and demand side factors. A careful attention of these in high, medium and low resource settings is a necessary condition to fulfil the promise of UHC for mental health.
Key references or resources
School of Medicine and Health Sciences
Milken Institute School of Public Health
The George Washington University Washington DC USA
TOTAL Health for All in the 21st Century
At the conclusion of this presentation the participants will:
Non-communicable diseases (NCDs) lead in the global burden of diseases and of disability. Cardiovascular disorders and Mental Disorders lead, among NCDs, in the global burden of diseases and of disability. They are comorbid with each other and are determined by multiple, converging social, biologic, genetic, psychologic, environmental factors, and adverse childhood experiences. They impact the health of individuals, families, populations and countries’ economies across the low-, middle-, and high-income spectrum.
The author presents the innovative TOTAL Health model integrating primary care, mental/behavioural health, and public health, delivered through the platform of collaborative/integrated care and buttressed by a primary prevention component of health protection, promotion, illness prevention. The TOTAL Health model enhances access, outcomes and diminishes stigma. It is also economically sustainable and would be one of several invaluable instruments to achieving health for all in 21st century. Recent World Bank Group (WBG), Organization for Economic Cooperation and Development (OECD), and World Health Organization (WHO) #healthforall initiatives are presented and the relevance of the TOTAL Health model to such initiatives is addressed.
Key references or resources
Head of Psychiatric Department School of Medicine University of Lille France
Mental Health and imprisonment: a major challenge
Studies around the world consistently indicate that the health of incarcerated people is more impaired than that of the general population. Since the 1990s, all European countries have experienced an unprecedented increase in the prevalence of mental disorders in prisons. This evolution is not the simple fact of the reduction of psychiatric beds nor the evolution of penal policies.
It reflects the consequences of a growing lack of care for people with psychiatric disorders, living in the community in often precarious conditions. Detention, even for short periods, increases the risk of disruptions in continuity of care and rehabilitation. Beyond the almost daily problems of stigmatization, prisoners with a psychiatric disorder have more limited access to prison work and are more often victims of psychological and physical abuse and more exposed to containment and isolation measures, potentially causing worsening of their medical condition.
Prison overcrowding also aggravates these difficulties and further limits access to care. The pathways of people moving between health care and penal institutions should be further studied to better define the orientations of psychiatric and mental health care. The compartmentalization of practices, the recognition of each other's skills, and the sharing of training, especially on the crucial problem of co-morbidities, contribute to improving access to care and reducing the penalization of the social complications of psychiatric disorders.
Interdisciplinary approaches for socio-health inclusion in mental health policies
In most countries, people with mental health problems do not have the right to receive medical care. Social representations and the stigma associated with this problem generate discriminatory attitudes and practices and social marginalization, both in society in general and in the health system in particular.
We often see people who come from people with mental health problems who are expelled from health care facilities or who have serious difficulties in accessing decent treatment and we see how human rights are continuously violated.
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